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COMPANY PROFILE

CEDS was started in 2005 with one goal: to provide high quality, practical and time efficient language services that are custom designed to meet the goals of your business and the individual client. Since then, CEDS has designed language programs for some of the most prominent businesses and organizations in Guatemala.

 

Our Vision

 

To achieve this goal, CEDS has stayed committed to the following vision:

Customer Service First:

At CEDS, we believe in creating relationships in which the needs of the client come first. Every member of our team understands that our main priority is to help you reach your professional objectives as quickly as possible and our Program Coordinator is always ready to assist you, whatever your concerns or questions. All this is backed up by CEDS Customer Satisfaction Guarantee.

Each business has different needs:

 

We work closely with each client to ensure that the services offered meet the goals of the individual business. We begin with a diagnostic assesment of each client's operations to learn where, when and how the language will be used on a day to day basis. We then use comprehensive surveys and assessments to discern the Learning Styles and the ability level of each student. Each course, including all materials, is then specifically designed around these results to provide the most effective instructional environment possible and ensure that each participant is learning the skills he or she needs to succeed.

Keep the language relevant:

 

CEDS uses a unique program of modules that focus on the language and skills you use in your daily professional life. By using simulations and case studies and focusing on topics such as phone calls , business correspondence, sales, customer service, import and export, finances, and legal contracts, each module delivers practical information you can use immediately.

Work with the best:

 

Our instructors have extensive experience in both education and the world of business and include lawyers, university professors, managers, and experts in import and export, customer service, marketing and psychology. These professionals allow you to move beyond the grammar of the language and reach an understanding of how it will be used in real world business situations.