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COMPANY PROFILE

CEDS was started in 2005 with one goal to provide high quality, practical and time efficient language services that are custum designed to meet the goals of your business and the individual client. Since then, CEDS has designed language programs for some of the most prominent business and organizations in Guatemala.

 

Our Vision

To achieve this goal, CEDS has stayed commited to the following vision:

Customer Service First:
      At CEDS, we believe in creating relationships in which the needs of the client come first. Every menber of our team understands that our main priority is to help you reach your professional objectives as quickly as possible and our Program Coordinator is already ready to assist you, whateveryour concerns or questions.All this is backed up by CEDS Customer Satisfaction Guarantee.

Each Business has different needs

We workclosely with each client to ensure that the service offered meet the goals of the individual business. We begin with diagnostic assessment of each client's operation to learn where, when and how the language will be used on a day to day basis. We then use comprehensive surveys and assessments to discern the Learning Styles and the ability levelof each student. Each course, including all materials, is then specifically designed around these results to provide the most effective instructional environment possible and ensure that each participant is learning the skills he or she needs to succeed.

Keep the language relevant

CEDS uses a unique program of modules that focus on the language and skills you use in your daily profesional life. By using simulations and case studies and focusing on topics such as phone calls, business correspondence, sales, customer service, import and export, finances, and legal contracts, each module delivers practical information you can use immediately.

Work with the best

Our instructors have extensive experience in both education and the world of business and include lawyers, university professors, managers, and experts in import and export, customer services marketing and psychology. These professional allow you to move beyond the grammar of the language and reach an understanding of how it will be used in real world business situations.